Frequently Asked Questions

Everything you need to know about your favorite brew.

Where does Red Rose Tea source its tea leaves?

We source our premium tea leaves from the finest estates in Kenya, Ceylon, India, and Indonesia to ensure a consistently bold and smooth flavor profile.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order ships.

Are your tea bags plastic-free and compostable?

Yes, our tea bags are made from natural fibers and are fully compostable. We are committed to sustainability and reducing environmental impact.

What is your return policy for food products?

Due to the nature of food products, we cannot accept returns on opened tea. However, if your order is damaged or incorrect, please contact us within 30 days for a full refund or replacement.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our shipping options to tea lovers around the globe in the near future.

How should I store my tea to keep it fresh?

To maintain maximum freshness and flavor, store your tea in a cool, dry place away from direct sunlight and strong odors.